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Qiagen/QIAxcel Advanced System/9001941
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Qiagen/QIAxcel Advanced System/9001941
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Qiagen
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9001941
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QIAxcel Advanced System

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For effortless DNA and RNA analysis
  • Rapid analysis of up to 96 samples without manual intervention
  • Safety and convenience with ready-to-use gel cartridges
  • Accurate analysis of low concentration nucleic acids with 3–5 bp resolution
  • User-friendly analysis software that supports electronic signatures and records
  • Objective RNA quality measurement with new RNA Integrity Score (RIS)
The revolutionary QIAxcel Advanced system replaces traditional, labor-intensive gel analysis of DNA and RNA — streamlining workflows and reducing time to result. The QIAxcel Advanced system fully automates sensitive, high-resolution capillary electrophoresis of up to 96 samples per run. DNA fragment analysis of 12 samples can be performed in as little as 3 minutes. Ready-to-run gel cartridges allow 96 samples to be analyzed with a minimum of hands-on interaction, reducing manual handling errors and eliminating the need for tedious gel preparation. User-friendly QIAxcel ScreenGel software ensures convenient analysis and documentation of data. The QIAGEN RNA Integrity Score (RIS) provides an objective quality measurement of the analyzed samples and allows easy interpretation of sample integrity.Explore the virtual demoand watch avideo to learn more about the QIAxcel Advanced system.The QIAxcel Advanced systemoperates in conjunction with theQIAxcel DNA Kitsand QIAxcel RNA QC Kit v2.0.
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Cat No./ID:9001941
QIAxcel Advanced Instrument
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Capillary electrophoresis device: includes computer, QIAxcel ScreenGel Software, and 1-year warranty on parts and labor
Cat No./ID:9002123
QIAxcel Advanced System
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Instrument and service agreement package: workstation for automated capillary electrophoresis, notebook computer and QIAxcel software; includes installation, application training and one-year warranty on labor and parts. Instrument repaired in Regional Repair Center with cost of labor, shipping and parts covered.

Cat No./ID:9002124
QIAxcel Advanced, Priority
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Instrument and service agreement package: workstation for automated capillary electrophoresis, notebook computer and QIAxcel software; includes installation, application training, Full Agreement for two years with two preventive maintenance visits. Instrument repaired in Regional Repair Center with cost of labor, shipping and parts covered.

Cat No./ID:9002125
QIAxcel Advanced, PrioPLUS
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Instrument and service agreement package: workstation for automated capillary electrophoresis, notebook computer and QIAxcel software; includes installation, application training, Full Agreement for three years with three preventive maintenance visits. Instrument repaired in Regional Repair Center with cost of labor, shipping and parts covered.

Cat No./ID:9021163
QIAxcel ScreenGel Software
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Separate license for use of QIAxcel ScreenGel Software on an additional computer
Cat No./ID:9021165
QIAxcel ScreenGel Software (10)
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Ten licenses for use of QIAxcel ScreenGel Software on additional computers
The QIAxcel Advancedinstrument is intended to be used only in combination with QIAxcel Kits for the applications described in the respective QIAxcel Kit handbooks.

Product Details

9
Streamlined RNA analysis using the QIAxcel Advanced System.
Total RNA purified from Schizosaccharomyces pombe. Results presented as [A] a gel image and [B] a superimposed electropherogram view. Reliable quality control of unlabeled cRNA generated from yeast total RNA. Results presented as [C] a gel image and [D] a superimposed electropherogram view.
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RIS indicates RNA integrity.
Total RNA was extracted from rat liver samples using the RNeasy Plus Mini Kit and subjected to decomposing conditions. Samples of increasing levels of degradation were analyzed on the QIAxcel Advanced and the Agilent 2100 Bioanalyzer platform. The results are depicted in the gel view pictures for the QIAxcel Advanced [A] and the Agilent Bioanalyzer [B]. The electropherogram of selected samples analyzed on the QIAxcel Advanced is shown in [C]. The RIS (QIAxcel Advanced) and RIN (Agilent Bioanalyzer) numbers are listed in the table.
9
Sample separation process
Nucleic acid molecules are size separated by applying a current to a gel-filled capillary, and detected as they migrate toward the positively charged terminus. The signal data pass through a photomultiplier and are converted to an electropherogram and gel image by the QIAxcel ScreenGel Software.
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Simplified and standardized data collection and analysis.

QIAxcel ScreenGel software simplifies data analysis.

9
Analysis of purified RNA.
Electropherogram views of purified total RNA. Data kindly provided by D. van Leenen, Microarray Facility, University Medical Center Utrecht, The Netherlands.
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Easy-to-use software features.

QIAxcel ScreenGel software simplifies experiment setup and data analysis.

9
Accurate, high-throughput genotyping of bacteria.
Samples were analyzed on either [A] the QIAxcel Advanced System at the original concentration or [B] by agarose gel electrophoresis with five-fold concentration. Samples 3 [C] and 5 [D] were analyzed by agarose gel electrophoresis at the original concentration (O), with five-fold concentration (C), and at the original concentration on the QIAxcel Advanced (Q). The arrows represent bands originally scored as negative. Data kindly provided by Mutschall and coworkers, Laboratory for Foodborne Zoonoses, Public Health Agency of Canada, Lethbridge, Alberta, Canada.
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Streamlined workflow.
9
Ready-to-run gel cartridges.

For automated analysis of DNA fragments using QIAxcel instruments

9
Reduced run times
Nucleic acid separation on the QIAxcel Advanced System, using the QX DNA High Resolution Kit takes less than 10% of the time of conventional high-resolution agarose.
9
Assessment of DNA degraded by sonication.
[A] Agarose gel photo showing gDNA in various states of degradation. Lane 1: Non-degraded gDNA samples; lanes 2 and 3: gDNA samples partially degraded by sonication with 7 and 14 pulses, respectively; lanes 4 and 5: gDNA samples fully degraded with 70 and 105 pulses, respectively. [B] QIAxcel gel photo showing gDNA samples in three states of degradation. 1, 3, and 5 correspond to lanes 1, 3, and 5 in [A]. [C] Electropherograms and a gel photo of gDNA samples from lanes 1, 3, and 5 in [A]. Lane 1: Electropherogram indicates very good quality gDNA (no degradation products before the major peak, long tailing off); lane 3: partially degraded gDNA (some degradation product signals, no tailing off); lane 5: highly degraded gDNA (many degradation product signals, no tailing off).
Performance
Streamlined workflow
The QIAxcel Advanced system not only speeds up DNA and RNA analysis by eliminating slab-gel analysis, but also contributes to streamlining the entire sample purification and analysis workflow. Used in combination with proven QIAGEN end-point PCR kits, the QIAxcel Advanced provides an all-in-one, pretested solution for reliable analysis of PCR fragments, ensuring reproducibility and significant time and cost savings.
One instrument, many applications
The QIAxcel Advanced system is a versatile solution for electrophoresis and offers a broad range of applications. Preprogrammed methods, in combination with the corresponding gel cartridges, allow separation and analysis of a variety of nucleic acids — including single or multiple PCR fragments, DNA digested with restriction endonucleases, total RNA, and cRNA. Unlike other commercially available devices that provide processing of only up to 12 samples at time, the QIAxcel Advanced system allows processing of all 96 samples without manual intervention.
DNA analysis
In genotyping applications, the QIAxcel Advanced system enables greater sizing accuracy and more sensitive detection than conventional agarose gel electrophoresis (see figure Accurate, high-throughput genotyping of bacteria). QIAxcel Advanced also provides a straightforward and effective means for checking the quality of genomic DNA (gDNA) samples prior to molecular screening and downstream assays (see figure Assessment of DNA degraded by sonication).
RNA analysis — objective quality values with the RNA Integrity Score
The new QIAGEN RNA Integrity Score (RIS) provides an objective quality measurement for eukaryotic RNA samples and allows easy interpretation of sample integrity. The RIS is a value from1 to 10 where a value of 10 indicates completely intact RNA (see figure RIS indicates RNA integrity). The highly reproducible RIS eliminates the need for human interpretation and enables the implementation of rigorous quality control at appropriate breakpoints across workflows. This allows researchers to eliminate samples that do not meet the quality criteria required for downstream processes, reducing the risk of needing to repeat experiments and saving time and costs. Such careful monitoring of the initial RNA sample, as well as products generated throughout the entire procedure, is crucial in microarray analysis, since RNA degradation strongly influences the predictive power obtained from the microarray data. The QIAxcel Advanced System is highly suitable for analyzing the integrity of total RNA and size distribution of fragmented or intact cRNA (see figure Streamlined RNA analysis using the QIAxcel system), and the throughput capacity makes it very convenient for laboratories employing 96-well RNA purification technologies that need a fast solution for quality control.
Principle
The QIAxcel Advanced instrument includes an array of light-emitting diodes and micro-optical collectors that latch to capillaries within QIAxcel gel cartridges. Fragments that are migrating through a gel matrix within the capillary pass excitation and detection spots and the signal is transmitted through a photomultiplier tube to the QIAxcel ScreenGel software for data interpretation (see figure Sample separation process). The high detection sensitivity provided by the QIAxcel Advanced instrument enables robust results even with low concentrations of nucleic acid. With a resolution of 3–5 bp for fragments smaller than 0.5 kb, the QIAxcel Advanced system ensures greater accuracy than slab-gel methods, as well as greater confidence in data interpretation.Sample consumption is less than 0.1 μl per analysis, saving precious samples for further downstream analysis. Hands-free sample loading and self-contained components minimize exposure to hazardous chemicals, such as ethidium bromide (see figure Ready-to-run gel cartridges).A range of QIAxcel Kits is available for a variety of applications, meeting different resolution and speed requirements (see table below).
QIAxcel Kits
QIAxcel Kit Analyte Size range 100 bp – 500 bp* 500 bp – 1 kb* 1 kb – 5 kb* 5 kb – 10 kb* Run time/ 12samples
QIAxcel DNA High Resolution Kit DNA 15 bp–10 kb 3–5 bp 50 bp 200–500 bp 1–1.5 kb 7–20 min
QIAxcel DNA Screening Kit DNA 15 bp–5 kb 20–50 bp 50–100 bp 500 bp 5 min
QIAxcel DNA Fast Analysis Kit DNA 15 bp–3 kb 50–100 bp 100–250 bp 250 bp – 1kb 3–5 min
QIAxcel RNA QC Kit v2.0 RNA 15 b–6 kb 10 min
* Best resolution. Run time depends on method used. Best resolution between 1–3 kb.
Procedure
Just a few, simple steps are required to operate the QIAxcel Advanced system for analysis of DNA and RNA samples: load the gel cartridge, fill and load the buffer tray, load the samples in 96-well plates or in PCR tubes or strips, select the process profile to be used — and go! Tedious gel preparation and extensive user training are eliminated, streamlining the workflow and facilitating integration of the system into the daily lab routine. Within minutes of starting a run, the first results appear in real time on the computer screen (see figure Reduced run times).
Applications

The QIAxcel Advanced System offers a broad range of optimized applications for DNA and RNA analysis and is highly suited for research in academic as well as pharmaceutical, biotechnology, and biomedical laboratories. Preprogrammed methods, in combination with the corresponding gel cartridges, allow separation and analysis of a variety of nucleic acids — including single or multiple PCR fragments, DNA digested with restriction endonucleases, synthesized oligonucleotides, total RNA, and cRNA.

The QIAxcel Advanced System has been used for applications such as:

  • Bacterial genotyping
  • PCR fragment analysis
  • Pre-sequencing testing
  • Mutation detection
  • Detection of food allergens
  • Quality control of genomic DNA
  • Total RNA and cRNA QC for RT-PCR and microarray analysis
Software
QIAxcel ScreenGel software provides a new level of convenience
QIAxcel ScreenGel software, specifically developed for use with the QIAxcel Advanced system, is a powerful and user-friendly tool for data collection and analysis. Interactive tools simplify analysis, facilitate rapid data interpretation, and provide flexibility with data and results displayed in both electropherogram and gel image formats. Results can be viewed individually or displayed as overlay views for sample and data comparison. All-in-one analysis for multiple data sets simplifies evaluation. A unique algorithm calculates and generates a tabular display of a variety of peak properties, including number of peaks as well as the size, height, width, and area of each peak. Comprehensive data reports can be easily generated and saved or exported to meet individual documentation needs. Complete process profiles for standardized sample processing — from running samples to data analysis, generating reports and exporting data — minimize the need for additional training for users (see figure Simplified and standardized data collection and analysis).
Easy setup and start
The Process Wizard simplifies experiment startup (see figure Easy-to-use software features). This convenient feature enables guided setup and allows run parameters to be defined and DNA size markers to be selected. Reagent lot number information can be included. Samples can be selected with a single click of the mouse and run checks can also be easily performed.
New RNA Integrity Score
The updated QIAxcel ScreenGel software now features the QIAGEN RNA Integrity Score (RIS), which enables objective quality measurement of analyzed samples and allows easy interpretation of sample integrity. The RIS is a value from1 to 10 where a value of 10 indicates completely intact RNA (see figure RIS indicates RNA integrity). The highly reproducible RIS eliminates the need for human interpretation and enables the implementation of rigorous quality control at appropriate breakpoints across workflows. This allows researchers to eliminate samples that do not meet the quality criteria required for downstream processes, reducing the risk of needing to repeat experiments and saving time and costs.
Support of 21 CFR Part 11 compliance
QIAxcel ScreenGel software includes specific features that support the technical requirements of 21 CFR Part 11 regulations. Security features such as the following are available:
  • Password-protected login to prevent unauthorized access and data manipulation
  • Audit trail documentation for configuration files and system events
  • Automatic saving and archiving of write-protected raw data
  • Secure user management
Different user profiles are available (Routine, Basic, Advanced, Admin) and are password protected (user login is required) for increased security. A simplified interface minimizes the need for user training and makes the software especially attractive for inexperienced users.
Services

Have your throughput demands increased? Do you want to expand your application range or further streamline workflows? Do you need to manage more complex samples? Do you need improved connectivity?

If the answer to any of these questions is yes, then QIAGEN’s trade-in/trade-up program is just right for you!

QIAGEN makes it easy to keep up to speed with the latest automation and sample processing technologies. Simply exchange an old instrument for a new one. Improve your efficiency by trading in a competitor instrument or trading up with an older QIAGEN instrument.

Learn more about trade-in/trade-up opportunities.

Service Plans

Cat No./ID:9242699
QIAxcel, Full Agreement
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Instrument repair service for the QIAxcel at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.

Cat No./ID:9245252
QIAxcel Advanced, Core Agreement
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One-time QIAxcel Advanced instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.

Cat No./ID:9241224A
QIAxcel, Preventive Subscription
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One on-site Preventive Maintenance or Inspection Service visit for the QIAxcel, including travel, labor and parts. Includes a 10% discount on repair services during the Preventive Subscription period.

Cat No./ID:9002874
QIAxcel Advanced System PRV-2
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Instrument and service agreement package: workstation for automated capillary electrophoresis, notebook computer and QIAxcel software; includes installation, application training and two inspection service visits. One-year warranty on labor and parts are also included. Instrument is serviced at our Regional Repair Center.

Cat No./ID:9002200
QIAxcel Advanced, PrioPLUS, no PM
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Instrument and service agreement package: workstation for automated capillary electrophoresis, notebook computer and QIAxcel software; includes installation, application training and Full Agreement for three years. Instrument repaired in Regional Repair Center with cost of labor, shipping and parts covered. Does not include preventive maintenance.

The QIAxcel Advancedinstrument is intended to be used only in combination with QIAxcel Kits for the applications described in the respective QIAxcel Kit handbooks.

Product Resources

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Application Notes (30)
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(EN) - Detection of alternative Tra2-beta regulated splicing
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(EN) - Quality control of genomic DNA using the QIAxcel system
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(EN) - Mutation screening of c-kit and EGFR using the QIAxcel system prior to Pyrosequencing
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(EN) - ISSR-PCR fingerprinting of plant pathogen strains using the QIAxcel system and BioNumerics
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(EN) - Authentication of Basmati rice using SSR-PCR and QIAxcel Advanced
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(EN) - Automated MIRU-VNTR genotyping of Mycobacterium tuberculosis strains using the QIAxcel Advanced System
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(EN) - Fish species identification using PCR-RFLP and the QIAxcel Advanced
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(EN) - Identifying rare mutations in Diamond-Blackfan anemia using target enrichment and next-generation sequencing
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(EN) - Molecular characterization of immune gene rearrangement profiles in acute lymphoblastic leukemia (ALL) using QIAxcel Advanced
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(EN) - Rapid Analysis of Deletions/Duplications with MLPA Using the QIAxcel Advanced System
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(EN) - A Novel Approach for Identification of 16 Respiratory Viral Targets
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(EN) - Detection of genetically modified plants using the QIAxcel system
The QIAxcel System was successfully used to detect DNA derived from genetically modified organisms (GMOs) at a level suitable for GMO testing according to EU standards.
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(EN) - QIAxcel system — Clostridium difficile ribotype determination
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(EN) - Advantages of the QIAxcel system for bacterial genotyping
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(EN) - ERIC-PCR fingerprinting of indigenous Sinorhizobium meliloti strains
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(EN) - High-throughput processing of VNTR analyses using the QIAxcel system
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(EN) - Identifying meat species using RFLP-PCR and the QIAxcel Advanced system
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(EN) - QIAxcel system — linkage analysis of zebrafish mutants
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(EN) - QIAxcel system — mapping mutant gene loci in Arabidopsis thaliana
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(EN) - Rapid and effective genotyping of Cre transgenic mice
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(EN) - Species determination for meat using PCR-RFLP analysis on the QIAxcel system
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(EN) - A. thaliana genotyping with a CAPs marker for a pks3 mutant allele
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(EN) - Marker-assisted selection (MAS) of wheat lines for udon noodle production
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(EN) - Rapid and accurate detection of Y chromosome microdeletions
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(EN) - Reliable and fast detection of B-cell clonality in lymphoproliferations
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(EN) - Safe and rapid HLA typing using the QIAxcel system
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(EN) - Quality control of total RNA and cRNA for microarray analysis
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(EN) - Identifying allergenic nut species using the QIAxcel system

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(EN) - High-throughput detection of Shiga toxin-producing Escherichia coli using multiplex PCR and the QIAxcel Advanced system

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QIAxcel Advanced System as a tool for next-generation sequencing library quality control
For effortless DNA and RNA analysis
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Brochures & Guides (9)
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(EN) - QIAxcel Advanced Application Guide
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HLA Typing Using Olerup SSP Kits and the QIAxcel Advanced System

For analysis and typing of PCR products from different HLA loci using the QIAxcel Advanced and the Helmberg-SCORE software

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NGS Sample Quality Control using the QIAxcel Advanced System with ScreenGel Software v1.3/1.4
For evaluation of samples for next-generation sequencing (NGS) on the QIAGEN GeneReader instrument
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QIAxcel Advanced: Embrace the Future of Electrophoresis
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NGS Sample Quality Control using the QIAxcel Advanced System using ScreenGel Software version 1.5 or higher
For evaluation of samples for next-generation sequencing (NGS) on the QIAGEN GeneReader platform using ScreenGel Software version 1.5 or higher
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RNA Quality Control Using the QIAxcel Advanced System
A protocolfor evaluating quality of RNA samples using the QIAxcel Advanced Instrument and ScreenGel software version1.3 or higher
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(EN) - Maximizing PCR and RT-PCR success — Third Edition
Addressing critical factors and new solutions
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The balanced 1+1 solution with the QIAGEN Core Service Agreement
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NGS Sample Quality Control Using the QIAxcel Advanced System with ScreenGel Software v1.5 or higher
A protocolfor evaluation of samples for next-generation sequencing on the QIAGEN GeneReader platform using the QIAxcel Advanced Instrument and ScreenGel software version1.5 of higher
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Additional Resources (8)
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Process Profile and Method files for NGS sample quality control
Process Profile and Method file for use with QIAxcel ScreenGel Software
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Alignment marker file QX15/600 bp - English (XAM)
Alignment marker file QX15/600 bp - English (XAM)
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Method file 0H800 - English (MTD)
Method file for use with BioCalculator Software
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Method file 0H800 - English (XMT)
Method file for use with QIAxcel ScreenGel Software
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Method file 0L800 - English (MTD)
Method file for use with BioCalculator Software
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Method file 0L800 - English (XMT)

Method file for use with QIAxcel ScreenGel Software

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Method file 0M800 - English (MTD)
Method file for use with BioCalculator Software
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Method file 0M800 - English (XMT)
Method file for use with QIAxcel ScreenGel Software
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Kit Handbooks (8)
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(EN) - QIAxcel DNA Size Markers
For optimal DNA size determination
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(EN) - QX RNA Alignment Marker
For optimal RNA fragment size determination
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EN - Important Note QIAxcel Advanced System
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(EN) - QIAxcel DNA Handbook
For automated analysis of DNA fragments using the QIAxcel and QIAxcel Advanced instruments
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(EN) - QIAxcel Gel Cartridges Product Sheet
For optimal use of the QIAxcel Gel Cartridges
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(EN) - QIAxcel RNA Handbook
For automated quantitative and qualitative RNA analysis using the QIAxcel and QIAxcel Advanced instruments
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(EN) - QX Intensity Calibration Marker
For calibration of signal intensity
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Scientific Posters (7)
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High-throughput QIAxcel® based subtyping: Enhanced epidemiologic surveillance of Campylobacter jejuni
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MIRU-VNTR genotyping of M. bovis and M. caprae from Swiss bovine samples using QIAxcel®
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Meat species identification using PCR-RFLP and native capillary electrophoresis system
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Authentication of Basmati rice using SSR-PCR and the QIAxcel Advanced system
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The importance of automated NGS library quality control when identifying rare mutations
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QIAxcel® Advanced System: Applications In A Small-Scale Veterinary Diagnostic Laboratory
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QIAxcel System and Multiplex PCR for STEC Virulence Gene Detection and Serogroup Differentiation

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Operating Software (3)
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QIAxcel ScreenGel Profiles GeneReader NGS UMI v1
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QIAxcel ScreenGel NGS Profiles v2
This release includes the first version of QIAxcel ScreenGel NGS Profiles. These profiles are intended to be used to run and analyze reactions of GeneRead QIAactAIT and BRCA 1/2 panels using the QIAxcel instrument and QIAxcel ScreenGel 1.5 Software.These profiles are composed of an Process Profile, Analysis Profile, Distribution Profile, and Report/Export Profile.
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QIAxcel ScreenGel Software 1.6 Standard Upgrade
This software may only be downloaded by registered users with a valid QIAxcel ScreenGel Software license. If you do not have a valid software license, contact your QIAGEN sales representative.
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Instrument Technical Documents (2)
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QIAxcel Advanced System Technical Information
QIAxcel® Advanced System and 21 CFR Part 11 Regulations
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QIAxcel ScreenGel Software Customer Letter

For easy upgrade of QIAxcel ScreenGel Software Version 1.6.

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White Papers (1)
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Quality Control White Paper - A combinatorial approach to nucleic acid quality control for efficient workflow standardization and reliable data generation
This study demonstrates that the QIAxcel Advanced capillary electrophoresis system in combination with the QIAxpert UV/Vis spectrophotometer can cover the comprehensive assessment of key quality parameters of nucleic acid samples.
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Instrument User Manuals (1)
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QIAxcel Advanced User Manual - (EN)
For use with QIAxcel Advanced instruments and QIAxcel ScreenGel Software version 1.6
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FAQs (19)
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How can drying out of the gel cartridge tips used on the QIAxcel System and QIAxcel Advanced be prevented?
FAQ ID -1823
View
Why does an intensity calibration of the gel cartridge for the QIAxcel System and QIAxcel Advanced need to be performed?
FAQ ID -1824
View
What to do if alignment marker and samples are migrating too slowly and the upper alignment marker does not appear on the gel- and/or electropherogram view with the QIAxcel System or QIAxcel Advanced?
FAQ ID -1833
View
What can be done if lower and upper alignment markers used with the QIAxcel System or QIAxcel Advanced are not aligned correctly?
FAQ ID -1834
View
Why is the alignment marker for the 1.8 kb fragment not visible when using the 25 bp/1.8 kb DNA Size Marker together with the 15 bp/400 bp marker on the QIAxcel System and QIAxcel Advanced?
FAQ ID -1835
View
How can a clogged capillary channel be identified when running samples on the QIAxcel System or QIAxcel Advanced?
FAQ ID -1836
View
Why are PCR bands relatively weak and "smearing" but the alignment marker bands are sharp when running samples on the QIAxcel System and QIAxcel Advanced?
FAQ ID -1837
View
How can any clogged capillaries be cleared for use with the QIAxcel System and QIAxcel Advanced?
FAQ ID -1838
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How often should the solutions in the Buffer Tray for the QIAxcel System or QIAxcel Advanced be replaced?
FAQ ID -1840
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When running RNA samples using the QIAxcel System or QIAxcel Advanced, are there any special things to consider?
FAQ ID -1842
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Why do DNA samples appear in only a few channels when the alignment marker is working using the QIAxcel System or QIAxcel Advanced?
FAQ ID -1844
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Why are there no peaks in all channels during a run with the QIAxcel System or QIAxcel Advanced??
FAQ ID -1847
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Why does the Power LED not function with the QIAxcel or QIAxcel Advanced instrument plugged in and the main power switch turned on?
FAQ ID -1851
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What is the minimum sample volume required for the QIAxcel System and QIAxcel Advanced?
FAQ ID -1852
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If a different method is used with the QIAxcel System or QIAxcel Advanced, does a new reference marker table need to be created?
FAQ ID -1857
View
If a different DNA size and/or alignment marker is to be used with the QIAxcel System or QIAxcel Advanced,does the Gel Cartridge need to be recalibrated?
FAQ ID -1858
View
Can the QIAxcel System or QIAxcel Advanced be connected to a network?
FAQ ID -1862
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What is the QIAxcel Advanced System?
FAQ ID -2650
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When should the N2 bottle used with the QIAxcel Advanced System be changed?
FAQ ID -3001
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Supplementary Protocols (1)
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NGS Library Preparation for Whole Genome Bisulfite Sequencing (WGBS) on Illumina® Sequencing Platforms - (EN)
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Safety Data Sheets (5)
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MSDS QIAxcel Advanced System PRV-2
MSDS QIAxcel Advanced, PrioPLUS, no PM
MSDS QIAxcel, Full Agreement
MSDS QIAxcel Advanced, Core Agreement
MSDS QIAxcel, Preventive Subscription
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蚂蚁淘电商平台
ebiomall.com
公司介绍
公司简介
蚂蚁淘(www.ebiomall.cn)是中国大陆目前唯一的生物医疗科研用品B2B跨境交易平台, 该平台由多位经验丰富的生物人和IT人负责运营。蚂蚁淘B2B模式是指客户有采购意向后在蚂蚁 淘搜索全球供应信息,找到合适的产品后在蚂蚁淘下单,然后蚂蚁淘的海外买手进行跨境采购、 运输到中国口岸,最后由蚂蚁淘国内团队报关运输给客户...
蚂蚁淘承诺
正品保证: 全球直采 在线追溯 蚂蚁淘所有产品都是自运营的,我们已经跟国外多家厂方建立品牌推广合作关系, 获得对方的支持和授权; 同时客户可以通过订单详情查看到货物从厂方至客户的所有流程, 确保货物的来源; 正规报关,提供13%增值税发票。
及时交付: 限时必达 畅选无忧 蚂蚁淘的运营团队都是有着多年经验的成员,他们熟悉海外采购、仓储物流、报关等环节; 同时通过在线的流程监控,蚂蚁淘的进口速度比传统企业提高了50%以上, 部分产品甚至能做到7-10天到货,即蚂蚁淘的“时必达”服务。
轻松采购: 在线下单 简单省事 蚂蚁淘的价格是真实透明的,并且具有很大的价格优势,不需要繁杂的询价比价; 报价单与合同可以直接在线生成或打印;就像在京东购物一样, 您的鼠标点击几 次即完成在蚂蚁淘的采购,订单详情会告诉您所有进程。
售后申请: 耐心讲解 优质服务 蚂蚁淘提供的产品在使用过程中如因产品质量问题有售后需求时, 您可通过我的订单提交您的“申请售后”, 蚂蚁淘产品顾问会第一时间为您处理, 在售后服务过程中如遇到问题也可致电蚂蚁淘客服热线:4000-520-616。
常见问题
蚂蚁淘所售产品均为正品吗?
蚂蚁淘的创始人兼CEO是钟定松先生,具有十年的从业经验,在业界享有良好的口碑; Ebiomall是跨境直采平台,我们直接从厂家采购,自己的团队负责国际物流和清关,中间没有第三方,蚂蚁淘承诺所售产品仅为正品,假一罚十。
下单后可以修改订单吗?
未确认状态的订单可以修改,打开“订单详情”页面,点击右上角的“修改订单”即可,若已审核确定,则订单无法修改。
商品几天可以发货?
现货产品付款审核后即可发货,大部分期货产品在3周左右即可到货,提供时必达服务的产品订单审核十天内即可发货。
订单如何取消?
如订单处于未确定状态,进入“我的订单"页面,找到要取消的订单,点击“取消订单”按钮。
可以开发票吗?
本网站所售商品都是正规清关,均开具13%正规发票,发票金额含配送费金额,另有说明的除外。
如何联系商家?
蚂蚁淘任何页面都有在线咨询功能,点击“联系客服”、“咨询”或“在线咨询”按钮,均可咨询蚂蚁淘在线客服人员, 或拨打4000-520-616,除此之外客户可在 联系我们页面找到更多的联系方式。
收到的商品少了/发错了怎么办?
同个订单购买多个商品可能会分为一个以上包裹发出,可能不会同时送达,建议查看订单详情是否是部分发货状态;如未收到,可联系在线客服或者致电4000-520-616。
退换货/维修需要多长时间?
一般情况下,退货处理周期为客户收到产品一个月内(以快递公司显示签收时间为准),包装规格、数量、品种不符,外观毁损、短缺或缺陷,请在收到货24小时内申请退换货;特殊商品以合同条款为准。
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