Toprovideyouwiththebestexperience,CedarLaneMotelusesitsownandthird-partycookiesonitswebsitefortechnical,analyticalandmarketingpurposes.Bycontinuingtobrowseoursite,youareagreeingtoouruseofcookies.PleaseconsultourCookieNoticeformoreinformation.

EffectiveDate:April2018

ThisPrivacyStatementappliestowww.cedarlanemotel.caownedandoperatedbyCedarLaneMotel.ThisPrivacyStatementdescribeshowwecollectandusetheinformation,whichmayincludepersonaldata,youprovideonourwebsite:www.cedarlanemotel.ca.Italsodescribesthechoicesavailabletoyouregardingouruseofyourpersonaldataandhowyoucanaccessandupdatethisdata.

DataCollection

Thetypesofpersonaldatathatwecollectinclude:

Yourfirstname,lastname,emailaddress,phonenumberandhomeaddress;Creditcarddetails(typeofcard,creditcardnumber,nameoncard,expirationdateandsecuritycode);Gueststaydata,includingdateofarrivalanddeparture,specialrequestsmade,observationsaboutyourservicepreferences(includingroompreferences,facilitiesoranyotherservicesused);Datayouprovideregardingyourmarketingpreferencesorinthecourseofparticipatinginsurveys,contestsorpromotionaloffers;

Youmayalwayschoosewhatpersonaldata(ifany)youwishtoprovidetous.Ifyouchoosenottoprovidecertaindetails,however,someofyourtransactionswithusmaybeimpacted.

Datawecollectautomatically

Whenusingourwebsite,wealsocollectinformationautomatically,someofwhichmaybepersonaldata.Thisincludesdatasuchaslanguagesettings,IPaddress,location,devicesettings,deviceOS,loginformation,timeofusage,URLrequested,statusreport,useragent(informationaboutthebrowserversion),operatingsystem,result(viewerorbooker),browsinghistory,userBookingID,andtypeofdataviewed.Wemayalsocollectdataautomaticallythroughcookies.Forinformationonhowweusecookies,clickhere.

ProcessingPurposes
A.Reservations:Weuseyourpersonaldatatocompleteandadministeryouronlinereservation.B.Customerservice:Weuseyourpersonaldatatoprovidecustomerservice.C.Guestreviews:Wemayuseyourcontactdatatoinviteyoubyemailtowriteaguestreviewafteryourstay.Thiscanhelpothertravellerstochoosetheaccommodationthatsuitsthembest.Ifyousubmitaguestreview,yourreviewmaybepublishedonourwebsite.D.Marketingactivities:Wealsouseyourdataformarketingactivities,aspermittedbylaw.Whereweuseyourpersonaldatafordirectmarketingpurposes,suchascommercialnewslettersandmarketingcommunicationsonnewproductsandservicesorotherofferswhichwethinkmaybeofinteresttoyou,weincludeanunsubscribelinkthatyoucanuseifyoudonotwantustosendmessagesinthefuture.E.Othercommunications:Theremaybeothertimeswhenwegetintouchbyemail,bypost,byphoneorbytextingyou,dependingonthecontactdatayousharewithus.Therecouldbeanumberofreasonsforthis:a.Wemayneedtorespondtoandhandlerequestsyouhavemade.
b.Ifyouhavenotfinalisedareservationonline,wemayemailyouaremindertocontinuewithyourreservation.Webelievethatthisadditionalserviceisusefultoyoubecauseitallowsyoutocarryonwithareservationwithouthavingtosearchfortheaccommodationagainorfillinallthereservationdetailsfromscratch.
c.Whenyouuseourservices,wemaysendyouaquestionnaireorinviteyoutoprovideareviewaboutyourexperiencewithourwebsite.Webelievethatthisadditionalserviceisusefultoyouandtousaswewillbeabletoimproveourwebsitebasedonyourfeedback.
F.Analytics,improvementsandresearch:Weusepersonaldatatoconductresearchandanalysis.Wemayinvolveathirdpartytodothisonourbehalf.Wemayshareordisclosetheresultsofsuchresearch,includingtothird-parties,inanonymous,aggregatedform.Weuseyourpersonaldataforanalyticalpurposes,toimproveourservices,toenhancetheuserexperience,andtoimprovethefunctionalityandqualityofouronlinetravelservices.G.Security,frauddetectionandprevention:Weusetheinformation,whichmayincludepersonaldata,inordertopreventfraudandotherillegalorinfringingactivities.Wealsousethisinformationtoinvestigateanddetectfraud.Wecanusepersonaldataforriskassessmentandsecuritypurposes,includingtheauthenticationofusers.Forthesepurposes,personaldatamaybesharedwiththirdparties,suchaslawenforcementauthoritiesaspermittedbyapplicablelawandexternaladvisors.H.Legalandcompliance:Incertaincases,weneedtousetheinformationprovided,whichmayincludepersonaldata,tohandleandresolvelegaldisputesorcomplaints,forregulatoryinvestigationsandcompliance,ortoenforceagreement(s)ortocomplywithlawfulrequestsfromlawenforcementinsofarasitisrequiredbylaw.Ifweuseautomatedmeanstoprocesspersonaldatawhichproduceslegaleffectsorsignificantlyaffectsyou,wewillimplementsuitablemeasurestosafeguardyourrightsandfreedoms,includingtherighttoobtainhumanintervention.
InviewofpurposesAandBwerelyontheperformanceofacontract:Theuseofyourdatamaybenecessarytoperformthecontractthatyouhavewithus.Forexample,ifyouuseourservicestomakeanonlinereservation,wewilluseyourdatatocarryoutourobligationtocompleteandadministerthatreservationunderthecontractthatwehavewithyou.InviewofpurposesC-H,werelyonitslegitimateinterests:Weuseyourdataforourlegitimateinterests,suchasprovidingyouwiththebestappropriatecontentforthewebsite,emailsandnewsletters,toimproveandpromoteourproductsandservicesandthecontentonourwebsite,andforadministrative,frauddetectionandlegalpurposes.Whenusingpersonaldatatoserveourlegitimateinterests,wewillalwaysbalanceyourrightsandinterestsintheprotectionofyourinformationagainstourrightsandinterests.InrespectofpurposeH,wealsorely,whereapplicable,onourobligationtocomplywithapplicablelaw.Whereneededunderapplicablelaw,wewillobtainyourconsentpriortoprocessingyourpersonaldatafordirectmarketingpurposes.

Ifneededinaccordancewithapplicablelaw,wewillaskyourconsent.YoucanwithdrawyourconsentanytimebycontactingusatanyoftheaddressesattheendofthisPrivacyStatement.

IfyouwishtoobjecttotheprocessingsetoutunderC-Fandnoopt-outmechanismisavailabletoyoudirectly(forinstanceinyouraccountsettings),totheextentapplicable,pleasecontact
Booking.com:WehaveteamedupwithBooking.comB.V.,locatedatHerengracht597,1017CEAmsterdam,TheNetherlands(www.booking.com)(hereafterBooking.com)toofferyououronlinereservationservices.Whileweprovidethecontenttothiswebsiteandyoumakeareservationdirectlywithus,thereservationsareprocessedthroughBooking.com.TheinformationyouenterintothiswebsitewillthereforealsobesharedwithBooking.comanditsaffiliates.Thisinformationmayincludepersonaldatasuchasyourname,yourcontactdetails,yourpaymentdetails,thenamesofgueststravelingwithyouandanypreferencesyouspecifiedwhenmakingabooking.
TofindoutmoreabouttheBooking.comcorporatefamily,visitAboutBooking.com.

Booking.comwillsendyouaconfirmationemail,apre-arrivalemailandprovideyouwithinformationabouttheareaandouraccommodation.Booking.comwillalsoprovideyouwithinternationalcustomerservice24/7fromitslocalofficesinmorethan20languages.SharingyourdetailswithBooking.com’sglobalcustomerservicestaffallowsthemtorespondwhenyouneedassistance.Booking.commayuseyourdatafortechnical,analyticalandmarketingpurposesasfurtherdescribedintheBooking.comPrivacyPolicy.ThisincludesthatyourdatamightalsobesharedwithothermembersoftheBookingHoldingsInc.groupofcompaniesforanalysistoprovideyouwithtravel-relatedoffersthatmaybeofinteresttoyouandtoofferyoucustomisedservice.Ifneededunderapplicablelaw,Booking.comwillfirstaskyourconsent.IfyourdataistransferredtoacountryoutsidetheEuropeanEconomicArea,Booking.comwillmakecontractualarrangementstoensurethatyourpersonaldataisstillprotectedinlinewithEuropeanstandards.IfyouhavequestionsabouttheprocessingofyourpersonaldatabyBooking.com,pleasecontactdataprotectionoffice@booking.com.

BookingSuite:YourpersonaldatamaybesharedwithBookingSuiteB.V.locatedatHerengracht597,1017CEAmsterdam,theNetherlands,thecompanywhichoperatesthiswebsiteandthewebsitesuite.booking.com.Third-partyserviceproviders:Weuseserviceproviderstoprocessyourpersonaldatastrictlyonourbehalf.ThisprocessingwouldbeforpurposesasincludedinthisPrivacyStatementsuchasfacilitatingreservationpayments,sendingoutmarketingmaterialorforanalyticalsupportservices.Theseserviceprovidersareboundbyconfidentialityclausesandarenotallowedtouseyourpersonaldatafortheirownpurposesoranyotherpurpose.Competentauthorities:Wedisclosepersonaldatatolawenforcementandothergovernmentalauthoritiesinsofarasitisrequiredbylaworisstrictlynecessaryfortheprevention,detectionorprosecutionofcriminalactsandfraud.
InternationalDataTransfers

ThetransmissionofpersonaldataasdescribedinthisPrivacyStatementmayincludeoverseastransfersofpersonaldatatocountrieswhosedataprotectionlawsarenotascomprehensiveasthoseofthecountrieswithintheEuropeanUnion.WhererequiredbyEuropeanlaw,weshallonlytransferpersonaldatatorecipientsofferinganadequatelevelofdataprotection.Inthesesituations,wemakecontractualarrangementstoensurethatyourpersonaldataisstillprotectedinlinewithEuropeanstandards.Youcanaskustoseeacopyoftheseclausesusingthecontactdetailsbelow.

Security

BookingSuiteobservesreasonableprocedurestopreventunauthorisedaccessto,andthemisuseof,informationincludingpersonaldata.Weuseappropriatebusinesssystemsandprocedurestoprotectandsafeguardinformationincludingpersonaldata.Wealsousesecurityproceduresandtechnicalandphysicalrestrictionsforaccessingandusingthepersonaldataonourservers.Onlyauthorisedpersonnelarepermittedtoaccesspersonaldatainthecourseoftheirwork.

DataRetention

Wewillretainyourinformation,whichmayincludepersonaldataforaslongaswedeemitnecessarytoprovideservicestoyou,complywithapplicablelaws,resolvedisputeswithanypartiesandotherwiseasnecessarytoallowustoconductourbusinessincludingtodetectandpreventfraudorotherillegalactivities.AllpersonaldataweretainwillbesubjecttothisPrivacyStatement.Ifyouhaveaquestionaboutaspecificretentionperiodforcertaintypesofpersonaldataweprocessaboutyou,pleasecontactusviathecontactdetailsincludedbelow.

Yourchoicesandrights

Wewantyoutobeincontrolofhowyourpersonaldataisusedbyus.Youcandothisinthefollowingways:

Youcanaskusforacopyofthepersonaldataweholdaboutyou;youcaninformusofanychangestoyourpersonaldata,oryoucanaskustocorrectanyofthepersonaldataweholdaboutyou;incertainsituations,youcanaskustoeraseorblockorrestricttheprocessingofthepersonaldataweholdaboutyou,orobjecttoparticularwaysinwhichweareusingyourpersonaldata;andincertainsituations,youcanalsoaskustosendthepersonaldatayouhavegivenustoathirdparty.

Whereweareusingyourpersonaldataonthebasisofyourconsent,youareentitledtowithdrawthatconsentatanytimesubjecttoapplicablelaw.Moreover,whereweprocessyourpersonaldatabasedonlegitimateinterestorthepublicinterest,youhavetherighttoobjectatanytimetothatuseofyourpersonaldatasubjecttoapplicablelaw.

Werelyonyoutoensurethatyourpersonaldataiscomplete,accurateandcurrent.Pleasedoinformuspromptlyofanychangestoorinaccuraciesoftoyourpersonaldatabycontacting
QuestionsorComplaints

Ifyouhavequestionsorconcernsaboutourprocessingofyourpersonaldata,orifyouwishtoexerciseanyoftherightsyouhaveunderthisnotice,youarewelcometocontactusvia
.Youmayalsocontactyourlocaldataprotectionauthoritywithquestionsandcomplaints.

ChangestotheNotice

Justasourbusinesschangesconstantly,thisPrivacyStatementmayalsochangefortimetotime.IfyouwanttoseechangesmadetothisPrivacyStatementfromtimetotime,weinviteyoutoaccessthisPrivacyStatementtoseethechanges.Ifwemakematerialchangesorchangesthatwillhaveanimpactonyou(e.g.whenwestartprocessingyourpersonaldataforotherpurposesthansetoutabove),wewillcontactyoupriortocommencingthatprocessing.

DigitalmarketingbyBookingSuite.BookingSuiteisabrandofBooking.com.Haveconfidenceintheworld-classcustomersupportthatcomesalongwithBooking.com